Privacy Policy
Your family's trust matters to us. This website is operated by The Village Palm Beach LLC. This page explains what information we collect, why we collect it, and how we protect it.
What we collect
When you book an activity, register for an event, join a waitlist, sign a waiver, or contact us, we collect the information you provide: parent name, email address, phone number, your children's first names and ages, and any notes you share with us, such as allergies or routines. If you join our mailing list, we collect your name and email address.
Payment information
All payments and saved cards are handled by Stripe, our payment processor. Your card number never touches our website or our records. We only see confirmation that a payment or card setup succeeded, along with the amount. You can read Stripe's privacy policy at stripe.com/privacy.
How we use your information
We use your information to run the services you asked for: confirming bookings and registrations, sending confirmation and reminder emails, keeping waivers on file, managing event capacity and waitlists, and responding to your messages. If you join our mailing list, we use your email to send Village news and event announcements. Every marketing email includes an unsubscribe link.
Who we share it with
We never sell your information. We share it only with the services that make the website work: Stripe for payments, Resend for transactional email, Constant Contact for our mailing list, and Vercel, which hosts the website and stores booking records securely. Each provider only receives what it needs to do its job.
How long we keep it
We keep booking records, waivers, and registration details for as long as we need them to operate The Village and meet our legal and accounting obligations. If you would like your information removed, email us and we will take care of it.
Children's privacy
Our website is for parents and guardians. We do not knowingly collect information directly from children. The information we hold about children, such as first names and ages, is provided by their parent or guardian for the purpose of running activities safely.
Your choices
You can unsubscribe from marketing emails at any time using the link in any mailing list email. You can also email us to ask what information we hold about your family, to correct it, or to have it deleted.
Questions?
Email us at thevillagepalmbeach@gmail.com or reach out through our contact page. This policy was last updated in September 2026.